Specialist Vet Marketing for a Premier Feline-Only Referral Hospital

Cat Specialist Services Website Design

Specialist Vet Marketing for a Premier Feline-Only Referral Hospital

Client: Cat Specialist Services

Location: Brisbane, Queensland

Focus: Referral veterinary care for cats only, including surgery, internal medicine, dentistry, radioactive iodine therapy and support of colleagues in general practice.

Services Provided by us: Website strategy, design, development and maintenance, website content including SEO, Google Ads, full-service social media, newsletter strategy and creation, photo and video production, event marketing and reputation management.

Challenge

Cat Specialist Services (CSS) delivers an unparalleled level of feline-only veterinary care, yet they needed to significantly increase their digital reach and strengthen relationships with both referring vets and cat owners. The team also wanted to drive attendance to professional events and grow trust through educational content, all while managing the challenges of niche targeting and the complexities of multi-audience communication.

Strategy & Implementation

We developed and continue to execute a comprehensive digital strategy focusing on visibility, education, and engagement.

1. Content-Driven Website & SEO Growth

    • Robust monthly content calendar with targeted veterinary and owner-facing articles written by our professional content writers
    • Landing page creation (e.g., outpatient ultrasound, urinary tract disease guides) to capture long-tail search queries and support referrals
    • Consistent content updates aligned with SEO insights from Google Search Console and performance metrics

2. Targeted Paid Advertising

  • Highly efficient Google Ads campaign targeting key services in key geographical locations and driving growth in the required service areas
  • Ongoing optimisation and monthly reporting

3. Newsletter & Email Marketing Excellence

  • Design, write and distribute monthly newsletters with separate content for vets, nurses and owners.
  • High click rate, with top-performing links to educational resources and event registrations.

4. Engaging Social Media and Video Strategy

  • Ongoing creation of informative and easy-to-follow veterinary videos
  • Management of the YouTube channel to quickly grow the audience from a standing start
  • Shared video and article content across platforms to amplify engagement and reach.

5. Veterinary Education Event Marketing

  • Comprehensive marketing support for CPD events, including rolling campaigns with emails, SMS reminders, and downloadable resources.
  • Tailored messaging for each stage: registration, pre-event prep, day-of reminders, and post-event follow-up with certificates and feedback forms.

“In 2024 Deb reviewed our plans, revamped our website took over our marketing. As the business director, I couldn’t be happier with the process and the ongoing outcome. Deb and her team’s attention to detail is second to none, and I found the whole process actually inspirational to get on and get our business flying.”

Dr Rachel Gorman
Cat Specialist Services

You can view Cat Specialist Services website here

Cat Specialist Services Brochure
Cat Specialist clinic
Cat playing in her room

HOW WE DELIVER

Growth
for vet
businesses

Strategic Content & SEO

Content strategy, blogs, newsletters, video, and search optimisation.

Find Out More  

Paid Ads & Social Marketing

Facebook & Google Ads, social media, and campaign/event marketing

Find Out More  

Reporting & Growth Strategy

Smart reporting, actionable insights, and custom growth strategy.
Find Out More

Find Out More  

Case Studies

Case Study

Cat Specialist Services

A strategically planned and structured website is key to this leading referral centre’s success.

For this leading feline specialist centre, reaching owners and colleagues with the right information at the right time is a huge challenge. A strategically planned and structured website is key.

Case Study

Advanced Animal Dentistry

A new brand, effective website and strategic marketing grow this busy referral practice.

Advanced Animal Dentistry required a better-organised, more effective website with supportive marketing strategies and collateral to increase awareness of their services and educate vets and owners. New branding, a new website and a powerful marketing strategy are growing the business and supporting better patient outcomes.

Case Study

Vetaround

A powerful website and search strategy is key to driving ideal enquiry for Vetaround.

We have worked with Vetaround since 2012 and over that time Ari has relied on his website and marketing to grow his primary care mobile veterinary practice. Ari’s website reflects his compassion, care and commitment to excellent patient care and is a key business tool.

Ready to grow?

Like you, we start with a consultation.

Deb will listen and ask key questions so she can understand your current situation, what’s working and what’s not and what you’d love to achieve.

We will then audit your brand, website, marketing and data, perform a gap analysis and develop a roadmap showing:

  • what effective marketing can deliver for your clinic
  • a strategic roadmap for the best return on investment
  • a detailed plan to execute the strategy

Email us at [email protected] or complete the form.